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Complaints Administrator
 

Type:           Permanent
Sector:        Admin and Secretarial
Salary:         £16000 - £19000 per annum
Location:    Kings Hill, Kent

Job Title: Complaints Administrator

 

Location: Kings Hill

 

Salary: £16,000 - £19,000 (depending on experience)

 

My client, a reputable innovative Insurance company is looking for a Complaints Administrator to join their team.

 

As a Complaints Administrator, your responsibilities will consist of:

 
     
  • Setting up complaints
  •  
  • Responding to customer enquiries
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  • Sending our relevant letters to customers
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  • Dealing with inbound and outbound calls
  •  
  • Distributing correspondence to the team from FOS
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  • General administration duties
  •  
 

To be considered for the Complaints Administrator role, you must have the following skills and attributes:

 
     
  • Knowledge of Ms Word, Excel, Access, PowerPoint
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  • The ability to work on your own initiative
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  • High attention to detail
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  • Strong communication skills both in written and verbal
  •  
  • Customer focused
  •  
 

This is a fantastic opportunity, If you think you have the above skills please don't hesitate to apply.

 
 
Admin, Administrator, Complaints, Customer Service, FOS

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