Courses in HR & Leadership

Performance and Wellbeing: For Managers

There is an array of factors that can accumulate stress and burnout in your workplace. Organisational change, higher demand with workloads, high competition, a lack of communication and overall interpersonal conflict between staff.

Instructor: 1st Step Solutions
2nd February 2017
English
FREE
Details

Workplace Bullying and Harassment

Video elearning allows trainees to view realistic scenes and be tested on their knowledge retention. Bullying, harassment, and violence are all forms of unacceptable behaviour that create a risk to health and safety in the workplace.

Instructor: 1st Step Solutions
2nd February 2017
£100.00
FREE
Details

Performance and Wellbeing: For Employees

Stress in the workplace is any form of mental, emotional and physical exhaustion caused by pressure at work. When left unhandled; any prolonged period of stress without an appropriate time to recover can cause someone to burnout. It's easy to forget that as humans we need periods of rest, especially when faced with strict deadlines or high-pressure situations.

Instructor: 1st Step Solutions
2nd February 2017
English
FREE
Details

Dealing With Disruptive People

Disruptive people are a frustrating part of any workplace with the potential to negatively influence those around them. If left unchecked, the troublesome conduct of disruptive employees can greatly affect your organisation’s morale, performance, and productivity.

Instructor: 1st Step Solutions
2nd February 2017
English
FREE
Details

Growth By Leadership

Leadership plays a vital role in any organisation and can be a determining factor in how smoothly and successfully it runs. Poor leadership can lead to low staff morale, lack of synergy between staff, poor employee performance, poor financial results, and in extreme cases, lead to bankruptcy.

Instructor: 1st Step Solutions
2nd February 2017
English
FREE
Details

Developing People

Employees can be one of the most valuable, if not the most valuable asset to any organisation. But hiring good employees can be tough. Therefore it's in your best interest to develop your employees.

Instructor: 1st Step Solutions
2nd February 2017
English
FREE
Details

Developing a Fanatical Customer Focus

In this modern era, where everyone claims to be customer-focused, genuinely differentiating your organization from others can be a challenge. Customer Focus is developing a strong and enduring relationship across your whole organization with its customers, creating the best possible experience for the customer to purchase and use your goods or services.

Instructor: 1st Step Solutions
2nd February 2017
English
FREE
Details

Success In My Organisation

In every organisation it is not only the top management who play important roles in its success. Every member of the organisation plays a part in the success of the organisation.

Instructor: 1st Step Solutions
2nd February 2017
English
FREE
Details

Hire So You Don’t Have To Fire

Decisions are, were and will always be part of every organisation. Leaders make decisions on just about anything and everything you can think of. A key situation where leaders must make one of their hardest decisions is when they are hiring new employees.

Instructor: 1st Step Solutions
2nd February 2017
English
FREE
Details

Negotiating Win-Win

Negotiation is a part of our everyday lives. Most people think of negotiations as an opportunity to see what they can get from the other side whilst giving up the least from their side. And many people have beliefs that negotiations only occur between the organisation and external sources.

Instructor: 1st Step Solutions
2nd February 2017
English
FREE
Details
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